Job Title: Front Desk Receptionist
Job Overview:
As a Front Desk Receptionist, you play a pivotal role in creating a positive first impression for visitors and ensuring the smooth operation of daily activities at our organization. This role involves managing incoming calls, greeting visitors, handling inquiries, and providing administrative support.
Responsibilities:
- Welcome and Greet: Warmly welcome and greet all visitors, clients, and employees entering the premises.
- Phone Management: Answer and direct incoming phone calls promptly and professionally. Relay messages accurately and efficiently.
- Visitor Assistance: Provide assistance and information to visitors, ensuring a positive experience during their time at the front desk.
- Appointment Scheduling: Manage and schedule appointments, meetings, and conference room bookings.
- Mail and Packages: Receive, sort, and distribute mail and packages. Coordinate courier services and notify recipients of deliveries.
- Administrative Support: Assist with various administrative tasks, including filing, photocopying, faxing, and data entry.
- Security Management: Monitor and maintain a secure environment by adhering to access control procedures and reporting any security concerns.
- Communication Hub: Serve as a central point for internal and external communication. Relay messages and information accurately and efficiently.
- Event Coordination: Support in organizing and coordinating events, meetings, and conferences.
- Maintain Reception Area: Ensure the reception area is clean, organized, and well-presented. Arrange reading materials and keep the area tidy.
- Visitor Registration: Implement and maintain a visitor sign-in/sign-out system. Enforce security protocols as necessary.
Qualifications:
- High school diploma or equivalent; additional education or certification in office management is a plus.
- Proven experience as a receptionist or in a similar role.
- Proficient in using office equipment, including multi-line phone systems, fax machines, and photocopiers.
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Customer service-oriented with a positive and friendly attitude.
- Basic knowledge of administrative and clerical procedures.
- Ability to handle sensitive information with confidentiality.
- Familiarity with security protocols is advantageous.
- Proficiency in using basic computer software (e.g., Microsoft Office Suite).
- Preferable Female Arab Nationality.
